Saraswat Bank - Safe Banking

A Satark Banking Initiative

ATM BANKING

Some security measures of ATM banking are as follows:

  • Register your mobile number with the Bank to get alerts of transactions.
  • Beware of “shoulder surfing” while transacting anything inside the ATM. Shoulder surfing is a mode of target which attackers use by just standing near you and noticing the PIN entered for the card.
  • Avoid engaging in any kind of conversations with strangers, near and inside the ATM. Do not accept assistance or allow anyone to interfere with your transaction.
  • Do not perform any transaction if you find anything unusual in the ATM.
  • Transaction slip, if printed, should not be disclosed to anyone.
  • After you deposit a cash in the ATM Recycler Machines (where available), check the credit entry in your account after a couple of days. Report to the Bank if there is any discrepancy.
  • Do not forget any valuable like card, passbook, mobile etc. in the ATM.

Your Card is your personal responsibility. Never lend it to anyone or leave it unattended. Understand security measures related to cards:

  • Change your Card PIN the first time you use it.
  • Memorize your PIN and do not write it anywhere.
  • Do not share your PIN or card with anyone else.
  • Keep your card in a safe place. If your card is lost or stolen, report it to Saraswat Bank immediately by calling the toll-free number (1800229999) or give missed call to (9595637637) temporary block your cards .
  • If you receive a replacement card, be sure to destroy your old card by cutting it diagonally into small pieces followed by discarding them.
  • Saraswat Bank will never ask you for details such as a copy of the front as well as reverse part of your card. Do not respond to calls or e-mails asking for your card details like card number, expiry, CVV, PIN or OTP with anyone, even if they claim to be bank officials.
  • Be cautious while saving your card details online on merchant websites.
  • Inform the bank when you change your address linked to bank account.
  • If you have not tried to generate or reset your PIN but still receive an SMS mentioning the code, report the same to the bank immediately.
  • It is advisable to change your card PIN / password at regular intervals.

Always remember: Jo Satark, Wohi Surakshit!